Please read this information very carefully - failure to do so may result in you not getting a refund or being confused about what this service is about. Please be patient and understand that I am trying the best I can to help as many people as possible.

This is a LENDING service - you will only get 1 of each size/connector as it is just for you to try out the different sizes. If you want flanges to keep long term you will need to order the actual product.

Step 1 - Use this guide to help you choose a flange size - www.cherishedparenting.com.au/flange-sizing-guide

Step 2 - Pick 3 sizes to borrow based on the measurements. My recommendation is to get the size you have measured at (or if I have sized you, the number I have given), 1 size smaller, and 1 size bigger. Eg. you measure as a 17mm, so you get 15 or 16mm, 17mm, and 18 or 19mm.

Step 3 - Use the text area to write what brand/model pump you are using. The connector type sent will be based on this information, so please be as accurate as possible. Note there are some pump types that are not compatible with any flanges - I will add them below as I find out about them. I will not send inserts for wearable pumps.

Only 1 of each size will be sent - if you pick 2x a size you will only get x1.

For Pumpin Pal flanges use this guide:

2XS = <15mm

XS = 15 - 18mm

S = 19 - 23mm

M = 24 - 29mm

(number relates to the flange size, not nipple diameter)

Important note - items will come unpackaged and may have been previously used. All used items are thoroughly cleaned using an at-home sterilising system - it is up to you if you use the milk you express using them and Cherished Parenting Services assumes no responsibility if you do. All items are BPA free

Step 4 - Once you have tested them out and made a decision, return them to PO Box 1168, West Leederville WA 6901*. Please keep the box they came in to return them in - damaged items will not be refunded. Please include your name and/or order number on or in the box, so that I know who they came from to do the refund.

*If you would prefer to use a company other than AusPost let me know and I will send you a physical address

Step 5 - When they have been returned you will get a $20 refund (as long as all items have been returned and are not damaged - Cherished Parenting Services reserves the right to do a pro-rata refund if items are missing or damaged). Please allow up to 10 business days for the refund to be processed. Note that refunds can only be processed approximately 180 days from the day of placing the original order.

You can then order the flanges in the size you want/need (or order them first, then return these)

Flanges and connectors will usually be from the MyFit range. If/when you decide to buy your 'permanent' flanges there are a few different options - feel free to contact me if you need help deciding.

Incompatible pumps

• Tommee Tippee
• NUK
• Maybe Pigeon - please send me a photo

Please note that it may take longer to process orders including this product due to the need to wait for flanges to be returned and cleaned

FAQ

Why is only 1 flange/connector included? I double pump

This is only meant to be a temporary product - it is just for you to see what size/s might suit you best.

How long can I keep the flanges for?

Technically you can keep them for as long as you want - there is no penalty for keeping them. However, I may not be able to process a refund after 6 months (due to rules set by the payment services, ie Square and PayPal)